I have been an OPC, Front Desk Agent and finally and Customer Care Agent - Recensione dipendente - Marketing Customer Care Agent presso Holiday Inn Club Vacations

3,0
13 dic 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It is simple and easy to transfer in between departments and they will hire family members. If you do your job you will have no worries

Svantaggi

The slow season is meager wages save up is all I have to say. Your hours get cut drastically, but in the busy season you get overtime and high wages

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5,0
16 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

good management and atmosphere. best comp plan

Svantaggi

too much training, very corporate

3,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You get exposure to different sales styles, personalities, and ways of handling guests. Some coworkers and leaders were genuinely supportive and wanted to see people improve. It can be a good place to build and learn how to think on your feet. The earning potential is there for the right person and the team environment itself can be fun and energetic at times.

Svantaggi

Training and coaching experiences can vary depending on leadership style. Success often depends not only on effort, but also on access to mentorship, tour volume, and real-time guidance. Communication and expectations between departments did not always feel fully aligned, which at times created confusion around development and performance goals. During slower seasons, limited tour flow can also make it difficult for newer representatives to build consistency and momentum.

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