Vantaggi
It's not just a saying or a thing or a nice to do at Homeserve to put the customer first, it's the norm. It happens every day, it's BAU. The management aren't bosses, they're leaders and drive from the front, whilst not being up in the clouds and being 'normal' 'approachable' people, where else can you get a 1-2-1 with the CMO? They look after the staff brilliantly well. Yes it's based in Walsall and yes it's not the most high tech of offices and yes it's not a glamorous industry, but the people are first class and the way of working puts other companies to shame.
Svantaggi
There could be more training/development for middle line managers to help them really excel and flourish and the facilities whilst are lovely and have been updated, are still a bit dated compared to the market leaders we're beating in reviews! Glassdoor are muppets.