Vantaggi
HG gave me a chance when I really needed a job and because of that, I've (independentely) developed my skillset. Without HG, I may not be so experienced with linux and/or webhosting.
Svantaggi
-high quota -poor pay -the way to get promoted is to have tattoos and talk about yourself -usually a long queue to get to break (one hour plus for a 15 minute break, for example) -CEO leadership changed at least twice in my one and a half years of employment -extremely high turnover rate -continuing education classes more basic than original training -customers are ignorant about webhosting so you may have a hard time explaining/resolving issues. -KB articles are helpful but the customers won't read it -no ability to work 4/10s -team meetings are pointless -hardly any social interaction since everyone has to remain busy tying at their keyboard -pastebin.com blocked (as if this is the only paste bin like site) -management seems oblivious to the monotony of the job