Vantaggi
Despite what people here have said, the job is ridiculously easy after the first few months. You will get a thick skin and gain valuable Linux experience if you end up moving/getting promoted to that department
Svantaggi
The kind of people who work here are washouts. Everyone from the lowest junior admin to the supervisor, IS, and Linux admins were those who couldn't find good jobs elsewhere. They had no choice, so they stuck with Hostgator. That being said, promotion here is gauged by small things like attendance, empathy to horrible customers who possess no such empathy for the agent working for them, and ridiculous metrics like conformance and nps(call/chat rating). Not to mention temp workers and unqualified agents who get promoted to roles more deserving agents should get. Hostgator doesn't care about you, and neither should you about Hostgator. Maybe once upon a time this was a good company to work for. But like all startups, it grew into a big bloated company that emphasized more customers at the expense of service. It became about the IPO and buyout. Money is everything, and Hostgator is just another greedy company that squeezes the life out of its employees so its shareholders can profit while kids straight out of high school and struggling mothers make ends up. Don't be a chump, don't work for Hostgator when you should be traveling the world or starting something that matters.