Vantaggi
- Some cool people, though the more intelligent and laid back employees are leaving for better companies. - Free food, free beer/wine, free massages. - Good experience if you've never been in webhosting, they pretty much hire anyone who can use a computer.
Svantaggi
- No transparency. Management is secretive. HR is useless. No one higher up cares about you. - There is a dedicated sales team but they are pushing support agents to make sales. - Attendance policy is horrible. There are no excused call ins, not even with doctors notes or hospital discharge papers. If you don't have the PTO to cover your absence, then you're screwed. - The free food is terrible quality. - Compensation is the worst in the industry. - Overall depressing environment. Many agents are unhappy and you can tell.