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Hotwire Communications

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Opportunities to learn but chaotic and lacking in solid leadership - Miramar Office - Recensione dipendente - Dipendente anonimo presso Hotwire Communications

2,0
8 mag 2013
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible hours, depending on your role limited micromanagement, truly an experience that is what you make it. Intelligent co-workers, interesting technology.

Svantaggi

Disappointing salary, no one ever gets a raise or bonus. No such thing as an annual review here. Down side of the lack of micromanagement and flexible hours is oftentimes hard work and dedication goes completely unnoticed and unthanked. Bottle-neck syndrome with company management where company president makes all decisions and is involved to all areas of the business to a degree that it is detrimental to the progression of the company. Some exciting areas and developments but overall lack of a focus on personal growth and career development. Senior positions typically filled by outsiders rather than a deserving candidate internally who has been with the company for years.

Esplora altre recensioni su Hotwire Communications

5,0
11 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Quarterly bonuses and three month training course

Svantaggi

Not paid enough and very busy

2,0
4 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lot's of training and my manager at the time really cared about what we were doing and how we could best assist our customers

Svantaggi

Teams were very segregated, even within your own team it would feel like pulling teeth if you asked in chat for help with something. I would sometime go against what a "supervisor" said we should do as it just did not sit right with me. Example : Senior citizen customer who had limited mobility was moving out of service area (her kids were moving her closer to take care of her) but she could not physically walk around the house to collect/disconnect hardware that belonged to Hotwire. My manager was on time away, and another manager wanted me to tell her if she doesnt she would face up to $300-500 in Unreturned Equipment Fees and that there was nothing else we could do. I was not happy with that at all, I was able to reach out to the on site manager for that community and they were more than happy to stop by that customers house and help collect things. The poor lady was in tears for how we were able to help.

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