employer cover photo
employer logo
employer logo

Hotwire Communications

Questa è la tua azienda?

Company Restructuring. Role terminated. - Recensione dipendente - Product Copywriter presso Hotwire Communications

2,0
9 ago 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Gained knowledge of the company's products/services. - Work-from-home - Severance package offer

Svantaggi

- A few apples in management are a bit on the sour side with attitude and inflated egos taunting their years of experience with the company so as to make you feel "less than or inexperienced." - Project management from the top down was a bit messy with backlogged projects from years ago and some projects sitting inactive for months. - There are silos in the company from my observations, departments need more collaboration. Silos can lead to inefficiencies, miscommunication, and a lack of alignment toward the company's overall goals because each department may prioritize its objectives over the company's broader mission. - Some co-workers are unresponsive and/or ignore your messages regarding projects or inquiries to specific questions, Rude and unprofessional, and it's not a team environment I would continue being in. - Employee benefits take effect after 3 months of employment, not very competitive as some companies offer benefits from the first day you are hired.

Esplora altre recensioni su Hotwire Communications

5,0
11 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Quarterly bonuses and three month training course

Svantaggi

Not paid enough and very busy

2,0
4 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lot's of training and my manager at the time really cared about what we were doing and how we could best assist our customers

Svantaggi

Teams were very segregated, even within your own team it would feel like pulling teeth if you asked in chat for help with something. I would sometime go against what a "supervisor" said we should do as it just did not sit right with me. Example : Senior citizen customer who had limited mobility was moving out of service area (her kids were moving her closer to take care of her) but she could not physically walk around the house to collect/disconnect hardware that belonged to Hotwire. My manager was on time away, and another manager wanted me to tell her if she doesnt she would face up to $300-500 in Unreturned Equipment Fees and that there was nothing else we could do. I was not happy with that at all, I was able to reach out to the on site manager for that community and they were more than happy to stop by that customers house and help collect things. The poor lady was in tears for how we were able to help.

Vedi recensioni per: Utile|Valutazione|Data|Tutto