Great Medical Benefits, but everything else..... - Recensione dipendente - Customer Service Representative presso IKEA

1,0
10 lug 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits start at "HL2" which is 20-30 hours a week, and base pay is above minimum wage.

Svantaggi

In short, everything else. Since they implemented a plan known as "O4G" or Organization for Growth, the care that used to be there for the employees is gone. Hours are down, which makes the whole operation harder to handle as the store is massive and customers can't get enough help. The checkout lanes are always backed up because there just aren't enough cashiers, due to the hour limitations. Customers are constantly frustrated and employees on the ground can barely take care of them because they are unequipped to do so. This makes the job exhausting and endlessly frustrating.

Esplora altre recensioni su IKEA

5,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good place to work in

Svantaggi

Sometimes on call and weekends and nights work

4,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I have a very empathetic and flexible manager. Although I do meet the requirement to be in office three days a week many others do not and don’t seem to suffer for it. My work can be challenging at times, but due to the slow pace of most things here I rarely feel overwhelmed.

Svantaggi

This is, without equivocation, the most sclerotic organization I have ever been a part of. The management structure and reporting lines are inscrutable and even after 3 years I barely understand how my team fits into the larger picture. My job is a data role, and although getting access to data has improved somewhat, it is still one of my biggest blockers.

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