Vantaggi
- Pay is ok, although a significant portion is tied to bonus - IQVIA is a well known name, so likely looks good on a resume - Work from home 2 days a week - Mostly good coworkers who want to help patients - 21 days PTO plus holidays
Svantaggi
- If you want to meet your metrics, you will work evenings, weekends, and holidays to work with patient schedules. - If you don't, you will hear about it and be threatened with a performance improvement plan. - Your metrics (and your team's) will constantly be compared to coworkers. They are obsessed with numbers here and they want a competition. Kind of like pharmaceutical sales, but without the pay. - You will be pressured to do injection training with every patient even if they have already received injection training with their HCP. - You will be pressured to meet quotas for video calls. - You will be questioned if too many new enrollments decline ambassador follow up (even though it's voluntary and enrollment is not always patient initiated). - You will be micromanaged and have meetings every 2-4 weeks with your managers, which involves them listening to your video and phone calls, reviewing metrics reports, and setting an improvement goal for the following month.