Vantaggi
Benefits were greats. Great pay. Alternative Work Schedule was offered. You could either work a 4 day 10 hour shift or have one day off every two weeks working a 9 hour shift.
Svantaggi
If you like stress, this job is for you. Worked at the IRS for 20+ years. I stayed as long as I could because of the money/benefits, but couldn't do it any longer. The job is very stressful. Between angry taxpayers and micro management it took it's toll. Your on the phone for at least 6 hours a night during the busy season. You deal with all kinds of scenario's from Identity Theft to lost refunds, audits etc. If you have a good manager and most importantly a good lead you can survive, but it's a hard job never the less. You're dealing with people and their problems. Only a half an hour for lunch.