Unorganized work place! Management Sucks. - Recensione dipendente - Customer Service Representative (CSR) presso IRS

2,0
19 set 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

benefits are good and optional OT

Svantaggi

I was let go due to me not passing certification the training process was very poor I started training in the middle of the pandemic so everything was pretty much disorganized. Managers can be a bit lacking expect you to know everything about taxes inside outside just a very very stressful workplace. They make you feel like you should know all of this stuff like you’ve been doing it all of your life. And when you don’t you’re being judged and ridiculed over and over. Managers micro manage instead of taking time out to show there employers the ropes to better them in being successful on the job. Besides all of that if your looking for a job that doesn’t require a degree, interview, or drug testing, with steady hours this is the right place other than that it’s pretty crappy they need to do better with there training & management.

Esplora altre recensioni su IRS

5,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Excellent training -Hybrid work flexibility -Great Benefits (Student loan credits)

Svantaggi

-Keeping your job dependent on current administration -Constant IT/onboarding issues -Quality of life largely dependent on manager

3,0
26 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Got me started in my career as an auditor -thorough tax law training -many senior auditors helping you learn the profession

Svantaggi

-communication from management is not always transparent -when you are at the bottom of the ladder, you get verbal abuse from not only POA and taxpayers (understandable, given this is the IRS), but also management/OJI's. They want to look good to their bosses and will throw you under the bus if they have to in order to save themselves. Even if they gave you instructions that got you in trouble. They SHOULD be supporting you in your function as an auditor, but they'll do whatever is easiest for themselves ultimately. -on job training can be disorganized -bureaucratic culture -like many other companies, a lot of things you're expected to learn by yourself. Such as how to avoid POA delays.

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