Contact Representative - Recensione dipendente - Contact Representative presso IRS

4,0
13 gen 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I have gained a lot of experience in the field of taxes and can use this knowledge in my everyday life. I met a lot of new people over the seasons and the training somewhat prepares you for what to expect on the floor.

Svantaggi

Training should be more in depth for the different areas the contact representative deal with. This position only starts out as a permanent seasonal and your season could last anywhere from 6 -11 months just depends on the budget.

Esplora altre recensioni su IRS

5,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Excellent training -Hybrid work flexibility -Great Benefits (Student loan credits)

Svantaggi

-Keeping your job dependent on current administration -Constant IT/onboarding issues -Quality of life largely dependent on manager

3,0
26 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Got me started in my career as an auditor -thorough tax law training -many senior auditors helping you learn the profession

Svantaggi

-communication from management is not always transparent -when you are at the bottom of the ladder, you get verbal abuse from not only POA and taxpayers (understandable, given this is the IRS), but also management/OJI's. They want to look good to their bosses and will throw you under the bus if they have to in order to save themselves. Even if they gave you instructions that got you in trouble. They SHOULD be supporting you in your function as an auditor, but they'll do whatever is easiest for themselves ultimately. -on job training can be disorganized -bureaucratic culture -like many other companies, a lot of things you're expected to learn by yourself. Such as how to avoid POA delays.

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