Bad - Recensione dipendente - Customer Service Representative presso IRS

1,0
26 ott 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

PTO is not too bad

Svantaggi

People are rude and nasty to you all day long. If you are off the phone for more than 3 mins someone will message you asking why you are not on the phone. It’s just phone call after phone call except for lunch and breaks. You barley get time to take a breath in between calls

Esplora altre recensioni su IRS

5,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Excellent training -Hybrid work flexibility -Great Benefits (Student loan credits)

Svantaggi

-Keeping your job dependent on current administration -Constant IT/onboarding issues -Quality of life largely dependent on manager

3,0
26 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Got me started in my career as an auditor -thorough tax law training -many senior auditors helping you learn the profession

Svantaggi

-communication from management is not always transparent -when you are at the bottom of the ladder, you get verbal abuse from not only POA and taxpayers (understandable, given this is the IRS), but also management/OJI's. They want to look good to their bosses and will throw you under the bus if they have to in order to save themselves. Even if they gave you instructions that got you in trouble. They SHOULD be supporting you in your function as an auditor, but they'll do whatever is easiest for themselves ultimately. -on job training can be disorganized -bureaucratic culture -like many other companies, a lot of things you're expected to learn by yourself. Such as how to avoid POA delays.

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