IST is a good job with good opportunities - Recensione dipendente - Supervisor presso IST Management

4,0
2 mar 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great employee recognition programs/practices (Manager of the quarter, employee of the quarter, Blackman Bucks Auctions, CEO emails the entire company if you receive a positive email from a client) Very structured work environment: all of your expected daily/weekly/monthly tasks have well-written procedures to use as an on-demand reference when needed. Understanding and personable upper management, the CEO and his team makes themselves readily available to employees and clients to help with any issues. Great opportunities to promote within the company: on the front page of suite, they show all the employees who recently got promoted within the company, it's nice and empowering to see things like that. It makes you feel like working hard will get you promoted. Raises at IST are performance based; you get what you put in. If you update/create a current procedure you earn a 10$ bonus.

Svantaggi

While IST is a good company to work for, your happiness at work is partly dependent on who your client is. Some clients are great and understanding, some are over demanding and obtuse. IST is a bit behind when it comes to holidays; at the time of writing this review there are 11 federal holidays and IST only has 7 holidays. If your client recognizes all 11, then you have to use PTO days, go to another site that is open, or take unpaid time. The benefits at IST are a bit lackluster; even if you pay decently for medical benefits, you're still left paying a lot out of pocket to meet deductibles. You absolutely need to be able to multi-task while working for IST. While working for IST you have 2 workloads; whatever your client expects out of you, and a lot of backend work that IST needs to generate reports.

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5,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working at this company has been a genuinely positive experience. One of the biggest strengths is the excellent customer service we consistently deliver. The team goes above and beyond to ensure clients feel supported, heard, and valued, which has become a defining part of our culture. Our management team is another standout. They provide clear direction, communicate effectively, and foster an environment where employees feel empowered to grow. Their leadership style encourages collaboration, innovation, and accountability. What truly sets this company apart is the synergy between employees on all levels. Teamwork isn’t just encouraged — it’s natural. Colleagues support one another, share knowledge freely, and work together seamlessly to achieve common goals. This creates a workplace that feels both productive and genuinely enjoyable. Overall, it’s a company that values people, delivers quality, and cultivates a strong sense of unity.

Svantaggi

While my overall experience at the company has been positive, there is one notable challenge that could possibly affect long‑term stability: the dependence on client contracts. If a major contract ends or a client’s needs shift, there is a certain degree of uncertainty. This reliance isn’t uncommon in our industry, but it does highlight the importance of building strong client relationships to provide more consistent long‑term stability.

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Risposta di IST Management
1w
Thank you for your comments and feedback. They're very insightful!
5,0
12 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've had a great experience working at IST. The people are supportive, collaborative, and genuinely willing to help each other succeed. Teamwork is a big part of the culture, and it's refreshing to work alongside colleagues who are both knowledgeable and approachable. The positive work environment and strong relationships among employees make IST an enjoyable place to work. I appreciate being part of a team that values communication, professionalism, and mutual support.

Svantaggi

None come to mind at this time.

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Risposta di IST Management
3w
Thank you for your comments and feedback. It is very much appreciated!
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