Discussed below below are my opinions
Seems to have an incredibly toxic culture.
The staff morale appears to be so low it is practically non-existent. The high employee turnover rate speaks for itself, as people rarely last very long before quitting or getting fired.
Staff members are encouraged to "escalate" on one another (make themselves look better by making co-workers look bad.) Resulting in feelings of backstabbing, mistrust, and zero cohesion.
There is fear of getting fired for even the slightest mistakes.
Anyone brave enough to try to come up with a new idea or innovative strategy is quickly shot down by both management and co-workers, and often derided.
The majority of the work seems to be handled by a just a few hard-workers, the rest of the employees appear to do just the bare minimum and go unnoticed.
Management never seem to take responsibility for their mistakes or short-comings and instead look for others to blame or take the heat.
It appeared that customers, vendors, and employees are made fun of and laughed at behind their backs, and many are referred to by mean nicknames.
Salaries are insultingly low, and whats worse is you will be made to feel easily replaceable if you ever mention a raise.
Oftentimes, management seem to lose their temper and will yell at their staff and belittle them in front of the rest of the team or customers, even for things they told them to do.
The management doesnt seem to walk the walk when it comes to their mission of promoting public transportation as they rarely take public transportation themselves, and even appeared to look down on those that did.
