Vantaggi
Great venue team who all help and support each other. Use of a gamebox each month for staff which is great to bring family and friends along to play the games. Supported by Manager and Area Manager.
Svantaggi
If you want a buzzing venue and to generate more income and more positive reviews you should have enough staff working rather than cutting their hours to save money as totally defeats the object. Higher management need to work a shift on the floor to really understand how it works on all levels. Threat of a disciplinary for lateness due to train delays or not getting enough reviews. That attitude doesn’t work for me as it’s not motivating at all. I’ve worked at a higher level in my career previously elsewhere and found that by respecting my staff I got much better results. If I did get a disciplinary for this they’d be pinning it to my back as I walked out the door!