Vantaggi
The trainers are kind, and want you to understand the material. They will take time to make sure you are absorbing the information.
Svantaggi
- Leadership has control issues, petty, passive aggressive, and will attempt to undermine your intelligence - Metrics are almost unattainable - Your adherence is hard to maintain because you if you go on your lunch or break late due to a call, it is still counted against you. - The actual everyday process is sloppy, and there is not enough help, even the teamleads are constantly on the phones. - You are doing 7 jobs in 1, and call back are very hard to do. Leadership is looking for someone to plan instead of addressing the root problem - The only want to do good within this department is to mentally drain yourself and this department is not worth your energy