Poor management - Recensione dipendente - Customer Service Representative presso Infosys

1,0
6 ott 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I had the opportunity to work from home while in college. Unsure if this is still something they offer

Svantaggi

Very poor management and training. System is awkward to use and I don’t think adequate training was provided. When contacting supervisor for assistance there was little provided

Esplora altre recensioni su Infosys

5,0
15 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Its a good company to work and grow in your IT career.

Svantaggi

I did not see any issues while working with the company

4,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Job stability – Infosys is known for long-term employment and steady projects. Strong brand value – Having Infosys on your resume adds credibility and global recognition. Good learning opportunities – Access to internal learning platforms, certifications, and training programs (especially for freshers). Global exposure – Opportunities to work with international clients and global delivery teams. Structured processes – Well-defined policies, documentation, and governance. Work-life balance (project dependent) – Many teams offer reasonable working hours. Employee benefits – Health insurance, paid leaves, and wellness initiatives. Safe and inclusive workplace – Strong focus on ethics, compliance, and diversity.

Svantaggi

Salary growth can be slow – Compensation increments may be lower compared to market standards. Limited flexibility in role changes – Internal mobility and project switches can take time. Bureaucratic processes – Decision-making can be slow due to multiple approval layers. Project allocation delays – Bench time and delayed onboarding to projects can happen. Variable learning exposure – Skill growth depends heavily on the project assigned. Less innovation in some teams – Certain projects may use legacy technologies. Onsite opportunities are limited – Compared to earlier years, onsite roles are fewer. Performance appraisal transparency – Rating systems may feel rigid or unclear.

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