Company does not have a sound strategy for the future. They are essentially a botique firm that fits into a very limited box of companies. They have not expanded the product line to fit the needs of cost conscious small businesses. No match in 401k for a company that preaches that it “takes care of its people” makes you do a double take. NO lead generation, TERRIBLE internal systems. Management will strip a reps commission to win a deal first before they look into any other ways to lower price. It is hands down the most expensive solution on the market and the benefits and systems have become less competitive over my tenure. The company is mostly run by service focused minds who have no clue how to treat a sales staff. Favoritisms runs rampant and the culture as a whole has become much more toxic over the last year and a half. Work life balance is terrible and so much pressure is out on team leaders by middle management that they are forced to micromanage and drive IMPOSSIBLE goals for anyone but the top, established people to hit. The residual model works if you retain customers- the problem is they Insperity is not concerned about making money and if you don’t pay attention to your customers increases that the company passes on year over year you are almost certain to not retain customers based on unreasonable price increases.
