They say they care about their customers but they can do a better of job showing it - Recensione dipendente - Customer Support Specialist presso Instacart

1,0
7 gen 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They lots of snacks and drinks

Svantaggi

The goals they have for their customer service reps are changing everyday, it is all about meeting and exceeding targets, they dont really care much about how well you actually do the work.

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5,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible schedule and independent work environment with good earning potential during busy hours.

Svantaggi

Pay can vary by day and vehicle expenses like gas and maintenance add up quickly.

2,0
21 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Svantaggi

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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