Don’t walk. Run! - Recensione dipendente - CSA - Customer Service Associate presso Instacart

1,0
22 nov 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It’s a job. You get to work 40 hours a week with the occasional overtime.

Svantaggi

Management is horrible that’s the first thing. Lack of communication and excessive micro management tops the list. On top of that there is no stability. The consistent changing of supervisors, the multiple shift changes and day off switches. It’s absolutely ridiculous. No one knows what they’re doing not the managers not the supervisors and it just trickles down to us. The pay is also a huge con as well. For all the work we have to do on a daily basis and the metrics we have to maintain it is very poor.

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5,0
10 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay Your own boss Your own hours

Svantaggi

Slow at times Weather is bad at times

2,0
21 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Svantaggi

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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