Unfair Compensation and No Hybrid Flexibility in PH Site - Recensione dipendente - Workforce Real Time Analyst presso IntouchCX

1,0
18 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Stepping stone for Workforce Management careers - Some leaders are approachable and open to feedback

Svantaggi

Minimal Salary Increase Despite Strong Performance ---- This month, I computed that my basic pay increased by only ₱270 per month (₱135 per cutoff), which is approximately 1.18% of my monthly basic pay. Considering that my 2025 Annual Performance Review rating showed I exceeded expectations as an RTA, the increase was significantly lower than anticipated. Lower Perceived Value of the Workforce Management Role ---- Despite being a critical support role that directly impacts service levels and operational efficiency, the RTA function feels undervalued in terms of both compensation and work setup benefits compared to other sites.

Esplora altre recensioni su IntouchCX

5,0
18 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work with

Svantaggi

Longer wait period to release offer

1,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Paycheck and computer provided by company.

Svantaggi

Self managed. They blame employees or client for their ineptitude. Systems rigged against single mothers and foreigners.

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