Horrible leadership, high stress - Recensione dipendente - Technical Support Representative presso IntrinsiQ

Company culture is good, work from home once a week.

I have nothing to complain

Great co-workers. Pay and benefits are good. Ability to work remotely if needed. Great facility. Downtown Springfield location is convenient.

If you want to work for a company that takes employees who have dedicated the better part of a decade of their life to the mission only to be let go for corporate cost cutting, then this is the place for you. Executive management oblivious. Local, upper management suffers serious "Big Fish - Little Pond" syndrome and treat the employees who are actually cognizant of the customer base like outcasts. Large projects that drastically affect the client base in a negative manner are put in place without engaging the employees who actually know how and even if the project would be feasible to begin with. Then, said employees are blamed for the massive failure while the management team who initiated it with no input from the employees are rewarded for trying. I will hand it to local management for towing the corporate BS line about "These moves in personnel changes are a good thing that will benefit us all and allow for a more positive outcomes for our clients...." blah, blah, blah. They have "all-hands" meetings when a new round of firings occur and do a great job at pumping the negative balloon created full of hot-air in an tempt to make everything all warm and fuzzy. Extremely disingenuous and insulting to the hardworking folks who are working to ensure management continues to draw a paycheck. New employees fall for it, but the veterans know.....it's only a matter of time before they are next.