Tax Associate Experts and Bookkeeping - Recensione dipendente - Tax Associate presso Intuit

3,0
31 mar 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home Many staff are good to work with Will continue to work for company

Svantaggi

Depends on the Pod assigned you will get good manager and bad manager. My prior manager in 2022 was inclusive and gave clear instructions to everyone. 2022 manager gives constructive feedback . In 2023 manager as of March discriminates and have favorites. Dismisses staff abruptly and play games with her friends while the rest struggle to get ahead. If you are an immigrant and you don't pronounce the QOS script like an American you are an immediate failure with branded greeting, introduction. If customer does not initiate Smartlook you are also graded badly, You are also graded on Resolution and offering survey. So you are graded on things you cannot control including program errors.

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5,0
1 lug 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great place to work and grow your career. When you take self initiative, the opportunity to grow is in abundance.

Svantaggi

There are no cons. If there is any gaps in expectations, you will have an opportunity to learn and grow.

3,0
13 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Svantaggi

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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