Don't take Care of QB Online Expert Employees - Recensione dipendente - Associate Bookkeeper presso Intuit

1,0
3 dic 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good Health Benefits Company Match

Svantaggi

Low Pay Broken Promises of Upward Mobility Focus is on Surveys - an 8/10 or less is not good, most of the low scores are product related (you can be fired for low % not are you providing good customer service). Turbo Tax Select (seasonal) workers get reimbursed for CPE, certification renewals but not QB side although we do the same thing. If staff shortage, it feels like a "sweat shop", you have to note cases at the end of the shift.

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5,0
1 lug 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great place to work and grow your career. When you take self initiative, the opportunity to grow is in abundance.

Svantaggi

There are no cons. If there is any gaps in expectations, you will have an opportunity to learn and grow.

3,0
13 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Svantaggi

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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