Happy Tax Preparer but underpaid - Recensione dipendente - Tax Associate presso Intuit

5,0
19 mar 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from Home construct my own schedule Intuit provides equipment gave me a screen to keep. doing what I've been enjoying for years Love helping people great manager Erik Ricci lets me do what I need with micromanaging but will bring potential problems to my attention. Challenging. you never know who you'll be dealing with. It's always a surprise. (Once had a cx assaulted while I was on the phone with CX.) alerted a lead that alerted the authorities.)

Svantaggi

Pays very little compared to my years of expertise. Doing Taxes since 1975. that's 50 years most of it in NY with multi-state returns required. Did NYS for years but never took the course to be certified in NY, still only paid $20 per hour.

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5,0
5 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fantastic bonuses, pick your own hours

Svantaggi

Capped hours in off season

3,0
13 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Svantaggi

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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