Vantaggi
Nice office and you will have free time during the slow periods. Everyone on the team is young so you will make work friends pretty easy.
Svantaggi
Management tells you in the interview that this is a great way for a new college grad to start their career and how you will have a real impact on business. HOWEVER, this is the furthest thing from the truth. They hide the fact that you work at a CALL CENTER! I was shocked during my first week when I realized that my managers had lied to me. - You will start off working 10:30 am - 7:00 pm for about 6-10 months. - Managers will tell you that you will be promoted to FAS in about a year. However, most people are on the team for much longer than that. - In the interview, they will tell you that most people get promoted to FAS, this is a lie. Out of 17 people in my class, only 3 were promoted to FAS. - If you don't get FAS, you will have very few options to move up in the company. Management doesn't help you find new opportunities. - You will take between 50-70 calls a day from clients who are allowed to disrespect you and treat you like you're not human. - You won't use any skills you learned in college. Trying to find your next job will be tough because you didn't do any meaningful work. - Management won't be honest in interviews because they know that new grads won't accept the job.