3,0
12 apr 2012
Dipendente anonimo
Ex dipendente
Kentwood, MI
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
Penney's has a long tradition of customer service, quality merchandise, community service, and rewarding employee dedication and effort. Many Penney's employees are also Penney's customers, and receive helpful discounts on merchandise and some services.
Svantaggi
The corporate culture makes drastic changes frequently, causing customer confusion and anger that is often directed at customer service staff who have no input into the policies. Often employees are told to make promises to customers that are not supported by others further "up the line".