Even being a remote position didn’t make it worth it - Recensione dipendente - Reverse Logistics Team Member presso Jabra

- Knowingly left customers in the dark about how long our return/replacement processes would take, not informing them that multiple stops were involved - Disregarded feedback from customer service staff about what would improve the customer service experience (and save staff from taking the brunt of often times abusive customer frustration) - Proposed changes would take ages to come to fruition, if they ever did. - Upper management did not care about morale as long as the workload was handled and numbers were there.