Collaborative environment with plenty of work to do - Recensione dipendente - Product Learning Specialist presso Jane App

Hey 👋 ! It's phil, from the People team. Many years in to your Jane journey, training every new customer support representative who comes through Jane, and not a single con worth writing down, that's pretty great! Thanks for your 5-star review and sharing your love for the Jane team. Collaboration at scale is hard! We've gone from around 150 people to over 800 in five years, and the thing that usually cracks first in that kind of growth is exactly the thing you said hasn't cracked. It's such a sad story to see companies lose this as they grow. A lot of people are choosing, on purpose, over and over, to stay in step with each other instead of drifting into their own corners. I really love how we're trying to be so intentional about not siloing ourselves as we grow at Jane, especially in a remote team. "You'll always have something to do" listed as a pro makes me smile because it speaks exactly to why you've given a 5-star review, cause you appreciate being on this wild ride! Our bar at Jane has never been "good enough," it's been delight, and delight doesn't show up in idle stretches. It shows up when people keep finding the next thing worth improving. Boredom would honestly be a worse sign than busyness in my opinion. So when you say there's always something to do, I read that as you being right in the thick of the standard we're actually trying to hold ourselves to. Training is one of those roles where your name doesn't show up everywhere but your fingerprints are on everything. Every member of our Customer Support team who's ever felt ready for their first real call with a clinic probably learned something from how you taught it. Thanks for staying in it long enough to keep that going and continuing to choose to be a part of Jane. - phil