Great company, unless you work in customer service. - Recensione dipendente - Customer Service Representative presso JibJab

4,0
6 feb 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great new office in MDR, nice people, awesome founders.

Svantaggi

Customer service managers are not suitable to be in leadership roles. They are very petty and secretive. There is no guidance, or team meetings. They fail to communicate anything to customer service reps.

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5,0
22 feb 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I was lucky enough to interface with the majority of others at JibJab and what was odd at first was the fact that everyone truly treated you like they wanted to be your best friend. In a remote setting I felt like part of a group that I had never seen before. Very positive. Management from the CEO down is very very employee first. Looking out for goods or bads that occur and reacting with a congratulations or a kind word respectively. Also, they allow their employees to be the CEO of their own world without meddling in what makes your talent shine.

Svantaggi

Unfortunately business has been up and down after the first few years in covid so they run very lean. Not a bad thing, but it makes any mistake amplified so I wouldn't recommend a wallflower to go there and try to skate by.

3,0
30 gen 2024
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great and smart people, great product and really cool place to be

Svantaggi

Tech Manager do micromanagement, doesn't pay attention to what needed and also there is a lack of shared responsibilities, one person has the decision making (tech related)

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