Fast paced - Recensione dipendente - Customer Service Agent (CSA) presso Johnson Controls

Great team environment with a can do attitude.

Too many softwares for the same function.

Decent base pay and fast paced work makes the days go by quickly. Lately the company has been actually investing in their new product lines ever since Joakim became our CEO.

The compensation is lacking. No bonuses whatsoever for senior level engineers even when they're recognized as a key contributor on the team. We are given our 401k match on March 1st to cover the previous year's matches so you lose out on a lot of the year's market gains. The healthcare coverage is mediocre at best for a fortune 500 company. The raises are still given like it's 2018; 3% is considered a "good" merit increase. This is due to the "forced distribution" merit increase system where only "so many" people can receives "above expectations" raises.