Great benefits and good pay, but local management lacks support - Recensione dipendente - Customer Service Advisor presso Kaplan

4,0
7 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good Benefits especially the holiday entitlement which is 36 days per year if you are full time (that does include your 8 days bank holidays as well) and good pay for the position. A good Senior management team who genuinely help out when you need them.

Svantaggi

Local management aren't great and you are often asked to do things that aren't in your job description. Concerns you bring up are frequently dismissed and things are rarely done to improve anything.

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5,0
3 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Genuinely supportive community, lots of opportunity

Svantaggi

Compensation could be higher across the board

3,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote and flexible. Good culture from higher up but team morale is down.

Svantaggi

Turning more salesy than helping students. Too much focus on hitting budget.

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