Kapost

Do NOT take a Customer Success job at Kapost - you will regret it!!! - Recensione dipendente - Customer Success Team presso Kapost

1,0

9 mag 2018

Customer success team

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Company Culture is great. Good location in downtown Boulder. Team members are hard working and helpful with peers - meaning there is some good team collaboration. The Tech Support team is amazing. The product team is very knowledgeable and accessible.

Svantaggi

Overworked. The management plays favorites. The CS team Management is really really bad here. The team is asked to push priorities onto the client and tell them how to measure success when really, we should ask what the client's priorities are and work with that. I don't trust that anyone has my back (except a few colleagues). This is an awful place to work and I cannot wait to get out. Super HIGH expectations with not enough reward.

Risposta di Kapost

Thank you for taking the time to provide feedback. When we make decisions, many factors come into play. One of them is the way it will impact all of our colleagues in the Customer Success and Support organization. Often, we have to make long-term business decisions that could have negative implications in the short-term. If you bear with us during our company’s time of growth and transition, we believe that our whole company will feel positive impact. I’d be happy to discuss any other feedback you may have. Please email at richard.scheig@kapost.com or our People Operations Manager, peopleops@kapost.com.

Do NOT take a Customer Success job at Kapost - you will regret it!!! - Recensione dipendente - Customer Success Team presso Kapost

Esplora altre recensioni su Kapost

Aziende seguite

Ricerche di lavoro