Decent place, high turnover - Recensione dipendente - Call Center Representative presso Kemper

3,0
3 ott 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Kemper itself is a great company. Decent hours. Overtime opportunities. Fun staff. Performance awards and bonuses given. Lots of PTO.

Svantaggi

High turnover. Lower pay scale. Slightly scripted calls. Some great supervisors, but one of them is really annoying and power hungry. Long hold times of 1-4 hours, which leads to upset callers. High expectations that get in the way of great customer service.

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5,0
2 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Was able to learn things - Good team - Good pay

Svantaggi

Sometimes didn’t have too much to do

2,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Customers and the work was great!

Svantaggi

Pay, lots of miles on your vehicle, no pay for gas, micromanaging supervisors. They want you to lie to customers to make sales on insurance policies.

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