Non-productive staff - Recensione dipendente - Claims Adjuster presso Kemper

1,0
22 giu 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Independent work, hybrid schedule, minimal meetings

Svantaggi

Way too much assigned work, very low pay, no bonuses/incentives. If you manage to finish your daily assignments you would then be assigned another adjuster's work that are "behind" ... 90% of staff does not do their work and does not care at all about getting anything done, including managers/supervisors (I have seen coworkers purposefully hang up on clients, not call anyone back, block numbers etc..) I have never seen this at any other company. Way too many updates on the "merge" with Kemper (formerly American Access Casualty Company) and focusing on keeping the new owners happy. Expect nothing but angry customers, even from claimants/insureds that were not even assigned to you! You are better off at any other insurance company out there, as a customer AND employee!

Esplora altre recensioni su Kemper

5,0
2 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Was able to learn things - Good team - Good pay

Svantaggi

Sometimes didn’t have too much to do

2,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Customers and the work was great!

Svantaggi

Pay, lots of miles on your vehicle, no pay for gas, micromanaging supervisors. They want you to lie to customers to make sales on insurance policies.

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