Employee moral is at the all time lowest. - Recensione dipendente - Customer Service Associate presso Kmart

Only one manager during the holiday times does not work , you cannot expect to have only one manager answering all complaints and doing over rides at this time of year. Also customers swearing at you and telling you they will have your job because there is only one manager being pulled in 20 different directions and it takes them a few minutes to answer the next person.