Very poor training and unrealistic workload - Recensione dipendente - Property Manager presso LRG

1,0
25 nov 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Colleagues very nice and helpful although they are extremely busy , so no time to help you

Svantaggi

Leaders should advertise for a Call Centre Operator and not Property Manager. You are expected to pick all the call for all the areas, although you were told you would have your own portfolio. Unrealistic workflow which leads to mistakes. Poor training. It is a shame as this could be a very interesting job.

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Risposta di LRG
2y
Thank you for taking the time to leave us your feedback. We are happy to hear that you enjoyed your time at LRG with colleagues, however, disappointed to hear you felt unsupported with your training and workload. We are working towards enhancing our tech and automation for a more time saving and seamless approach for our customers and in particular our Property Management teams at LRG. Your feedback on the points you’ve raised are important to us and we have already informed senior management about this. If you would like to discuss your experience at LRG further with us, please do contact our Group HR Manager Rebecca Jenkins at RJenkins@lrg.co.uk. Thank you again for your review. Razna – HR Department

Esplora altre recensioni su LRG

5,0
28 dic 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It was a good work environment

Svantaggi

Bad work environment for managers

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Risposta di LRG
2y
Thank you for leaving us a 5* review and your feedback around work environment in particular for managers. We would be keen to understand a little more about your comments around this, to hopefully improve and better our offerings to managers. Please email lifeatlrg@lrg.co.uk we look forward to hearing from you! Razna - HR Department
2,0
27 apr 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It help me a lot during my student years I was earning

Svantaggi

It took so much time Customer satisfaction was the thing

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Risposta di LRG
1y
Thanks for sharing your feedback, we're glad to hear your employment with LRG supported you through your student years, however are disappointed to hear that you felt our customer satisfaction did not score well. Our Google Reviews as an organisation is at 4.5 stars out of 5 which is something we pride ourselves on. Albeit, we are always looking to improve our customer satisfaction and have recently been accredited by the institute of Customer Service, which will help maintain and enhance service standards. Thanks again for your review. Razna - HR Department
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