Vantaggi
The benefits. Feeling of camaraderie from the other co-workers that were not management. Overwhelmingly good customer service to clients. In sales, there were many opportunities.
Svantaggi
The price of excellent service is paid by demoralizing the employees. Deviate from their Core Values slightly and get berated for not following the rules. Management always uses the same phrases like "I know enough to be dangerous" to demonstrate faux dominance in a field they do not have experience in. One is free to give input or suggestions but be prepared to handle rejection a lot from management because they will already have an idea they were going to go with anyways. Many co-workers are there because they have no where else to go or are too afraid of losing their benefits which really brought morale down. Witnessed co-workers be yelled at in the public areas (not in a closed office) on more than two occasions. The printing department seemed really out of place and had a lot of bugs in their system.