Vantaggi
The staff are great. They will do everything in their power to help you or figure out how the best way to get your job done or who to send things too. They work as a team should to support you and each other.
Svantaggi
The CEO Raj is a joke. There is no HR. They would keep starting new Programs or services to help out the company and it would always end up hurting more than anything and always lose important data. Would try to keep CS by saying "your the front line, you talk with the customers" but when we would need them, they would disappear. Never provided updated information on current pricing, new services we offered or were no longer being offered, or when updates were done to the website. Would not provide support or training on services we offered, were told to "do your own research". When asked to hire new people to help, instead they would take someone from the India team and put them there because they were cheaper and we would end up with Angry or upset customers because they could not not feel like they were getting personal service or the India team would not understand the issue and end up not wanting to stay with the company. Whole company was told to Defend yourself or your job is going to India. No real chances to progress or move up. Always will try to hire someone for cheap and than drown them will lot of work and they will leave within 6 months. Hard to keep people. Run far away.