Lenscrafters hates optics - Recensione dipendente - Lab Tech presso LensCrafters

2,0
7 ago 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Tenured opticians and techs are good people Possibility to get licensed Possibility to learn lab operations

Svantaggi

Do you like training a manager that gets paid more than you? Do you like to get talked down too by a GM & upper management? Do you like not having a lunch break? Do you want to work with people that don't understand lenses?, even though the company is called LENScrafters. Well this is the place for you!! Management arrives late, leaves early, and calls off whenever they feel like. Associates and opticians must have good attendance though. Be prepared for constant schedule changes.The company will cut hours on top of this, exacerbating the situation. The lab bends over backwards for retail, but retail doesn't have to help. Lab staff is responsible for the entire lab (a lot), plus has a retail keys, does payroll, store closing, deposits, alarm, safe, sales floor cleaning / maintenance, and so on. You will do your GMs job for little pay and no insurance. Only tenured employees from long ago and management have good benefits. Having a license doesn't guarantee that much at LC. Neither does good attendance or being a good worker. It doesn't matter how good you are here. Luxottica is the bottom of the barrel when it comes to retail. Their image is all smoke and mirrors. They are even worse than Walmart. You will get lied to during the interview, and it is sad seeing new happy employees start to wake up and realize that they got played big time. It sucked seeing people developing, but then leave because of the horrible management. Luxottica expects everything from you, but don't expect anything from Luxottica.

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5,0
26 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Worked well with a flexible schedule

Svantaggi

Busy work during slow times

1,0
19 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

when I first started it was a very employee based company. Great discounts, great benefits. Regional managers were swift to help if we had questions and offer support

Svantaggi

Since last year the environment has changed vastly. They no longer care about the employees and only want results. They have raised prices and insurances dont cover as well as they used to and they expect the managers to just force people to buy. If you dont make your monthly goals youre put on a PIP and the Regionals are constantly threatening you to make them. The work life balance does not exist. There is a group chat with your fellow store managers hosted by the Regional and if its your day off they still expect a response. I know it comes from the top down but the micromanaging has gotten so awful. Down to the minute you must be scheduled correctly. I have been here for 3 years and have never had a positive review even though our store has exceeded its goals. Doesnt matter to them, they expect more and more. They raise goals constantly and the only answer they have for making sure we hit those goals is no one leaves, even though they can get the same product from a competitor at a much lower cost.

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