Worst Job Ever - Recensione dipendente - Claims Adjuster presso Liberty Mutual Insurance

1,0
21 lug 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits and good pay.

Svantaggi

Zero work life balance, micro management all the way, fake senior management (note I didn't use the word leaders as they are not leaders), terrible workload, not enough staff, zero customer service both internal and external, managers make changes weekly and nobody ever asks how it impacts the end user. The biggest waste of time and money is this fake LMS RCPS program that the employees hate and the internal propaganda reminds me of the Stalin era Soviet Union. The incompetence is astonishing! I could go on all day but they don't care anyway which is why I left without giving it a second thought. I would not recommend anyone work at this nightmare zoo nor would I recommend anyone buy their products as customer service is nonexistent.

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5,0
3 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work life balance, benefits, friendly people that want to see you win

Svantaggi

The expect you to work independently, which is good and bad

1,0
2 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good benefits. Generous 401k match

Svantaggi

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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