Vantaggi
Slightly above average salary, comparatively. FTO n benefits are great. Turnover is so high that those who can handle the stress have solid job security. Yearly bonuses.
Svantaggi
Ultimately, it all depends on your manager. The job is stressful and demanding, but a manager who goes to bat for you or is a genuine human being can make it all worth it. If you land a terrible manager Liberty Mutual will be the worst company you ever worked for. Previous manager was available for questions and fought to promote his employees. Current manager micro-manages so much he's never available and fights to get employees canned instead of promoted. I really did enjoy this job under good management, but a bad boss quickly shines a light on how crappy the job really is. CALL CENTER, CALL CENTER, CALL CENTER. Inbound calls non stop, never availability. Tough to get to your own claims because you are answering calls on other adjuster's claims all day. About 12-15 times a day I am apologizing about the hold times and/or the fact that the customer cannot reach their adjuster. Been this way for years. **Give it a shot, if you luck into a really good manager and you work hard, you really can get promoted fast. If you get a mediocre manager, you can handle the stress a little better and be content in your role but you likely won't go up, ever. Seen many great adjusters, better than myself, rot in the job and eventually leave the company. If your boss is one of the bad ones, well, you'll be looking elsewhere immediately. The job is tough and the calls are relentless, throw a bad manager on top of it and it'll be the worst job you'll ever have.