Not as "responsible" as their commercials suggest. - Recensione dipendente - Case Manager I presso Liberty Mutual Insurance

3,0
7 set 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay and benefits, people are friendly. Lots of vacation time given. Bonuses are decent most years.

Svantaggi

Unrealistic goals that nobody can meet. They grade you based on things that you have zero control over and are impacted by outside sources.

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5,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good work life balance, great people

Svantaggi

No cons. It’s a great company

1,0
2 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good benefits. Generous 401k match

Svantaggi

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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