AI Leader - Recensione dipendente - Dipendente anonimo presso Lily AI

The people are genuine, open to collaboration and care about each other. The benefits are competitive and there is a culture of action and iteration. The product is adapting to the needs of the customer, the team takes feedback to heart and prioritizes a great customer experience.

Like many startups in the industry, do to macro economic conditions there have been fluctuations in the business. It is part of the experience and the leadership team has stepped up to lead through these changes and instill confidence in the path forward.

Lily has built a strong brand that has a lot of trust and pull. Where most AI companies that started in the last few years are really just AI LLM wrappers, Lily has a 10-year head start in building its AI-native product, plus deep technical and retail industry expertise. Obviously, a huge pro to be fully remote, and that we still have the opportunity to get together in person 2-3/times a year. The best part about working at Lily is that the Lily AI team is full of some of the absolutely nicest and hardest-working people I've ever met. It's been amazing to see many individuals grow and advance in their roles and careers here, too, including myself.

Making the jump from founder-led sales to sales-led has been tough. My sense is that in the AI space, when you sell to enterprise companies, those executives still want the founder relationship. Fortunately, we have a small but mighty Customer Success team that is quickly building deeper relationships and connections, too. On the product side, innovation has been more organic. I see a lot of conservative tendencies that prioritize immediate revenue over long-term revenue. Is that a con in this current economic environment? Maybe not. Yet in the AI space, maybe so.