Out with a whimper - Recensione dipendente - Technical Support Engineer Tier I presso Litmos

1,0
20 lug 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nothing readily comes to mind.

Svantaggi

Things went steeply downhill after the SAP divestiture, in terms of processes. The company decided to go with a ticketing system that is not fit for purpose and they seem more keen on replacing current employees with years of experience, instead of investing in existing talent. Despite the upper management's insistence that their interest is growth of the product and it's employees, I got the impression that the only interest is to flip the product by selling it after a few years, without regard for those who invested a significant amount of their time and passion into the product.

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5,0
26 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

100% Remote environment. Personable co-workers. Fair compensation. Intellectually stimulating-always learning.

Svantaggi

A relatively smaller company offers less opportunities for career growth.

1,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I had the opportunity to work with many talented and dedicated colleagues who genuinely cared about customers and each other pre PE. The people were the best part of the company.

Svantaggi

Following the private equity ownership period, the company experienced repeated layoffs, significant employee turnover, and frequent leadership changes that fundamentally changed the culture. Decisions often appeared to prioritize short-term objectives over employee stability and long-term organizational health. Morale steadily declined as experienced employees departed and teams were asked to do more with fewer resources. Communication around major changes frequently lacked transparency, leaving employees feeling disconnected from leadership and uncertain about the future. What was once a collaborative and positive environment became increasingly defined by instability, cost-cutting, and a lack of confidence in the company’s direction.

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