Great little communication company. - Recensione dipendente - Dipendente anonimo presso Logix Fiber Networks

3,0
5 mag 2014
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Customer service is truly top notch at this company. I have worked at a big company before and the level of customer service does not compare to how good Logix treats its customers. I have never heard or seen so many good things about the level of customer service in regards to a telecommunications company. Good place to get your foot in the door with the telco world.

Svantaggi

Their employees are underpaid based on market value. No tuition reimbursement for subject dealing with day to day operations. They state they do offer it but will find a loophole to deny it.

Esplora altre recensioni su Logix Fiber Networks

5,0
2 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The family atmosphere and the hours were wonderful.

Svantaggi

That I no longer work there. I would have stayed till retirement.

1,0
19 giu 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Honestly, there are none. This is no place for people with drive, passion, and ambition. This is a communications company that is incredibly poor at communicating with employees and customers. You don't have to believe me, believe the customers.

Svantaggi

- In 2024, our company had a "reduction in force", increased all of our workloads, and then officially took away bonuses, raises, and merit increases although we've only had one bonus in the last 6 years. - We're all highly underpaid. - Everyone has become a "swiss army knife". - There is no structure. - Everything they tell you during the interview process is a lie lol. - There's no mentorship program. - This is not a good learning environment. - Training an onboarding is none existent. - New hires have to facilitate their own training. - This company makes no attempts to relieve their employees of the stressful work environment. - They do not give positive feedback. You can tell most the people in management have never worked in a healthy, progressive work environment. - They do not take constructive criticism. - We get new chief officers every 2 years. - There's no stability. - They have repeatedly allowed customers to verbally abuse customer care reps and technicians. - Management will do nothing to intervene or protect them from irate customers. - Its really bad. Did I mention we're grossly underpaid? Do yourself a favor, don't apply. Don't respond. Don't take the interview. There are much better places to waste your time.

1
Vedi recensioni per: Utile|Valutazione|Data|Tutto