good place to start - Recensione dipendente - Customer Care presso Logix Fiber Networks

4,0
16 ott 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

good place to start and learn and get job experiences and small compiey

Svantaggi

call-center work ... siting down for 7hrs ..on the phone all the time but its what you sign up for if you are ok with that .. and small comply

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5,0
2 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The family atmosphere and the hours were wonderful.

Svantaggi

That I no longer work there. I would have stayed till retirement.

1,0
19 giu 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Honestly, there are none. This is no place for people with drive, passion, and ambition. This is a communications company that is incredibly poor at communicating with employees and customers. You don't have to believe me, believe the customers.

Svantaggi

- In 2024, our company had a "reduction in force", increased all of our workloads, and then officially took away bonuses, raises, and merit increases although we've only had one bonus in the last 6 years. - We're all highly underpaid. - Everyone has become a "swiss army knife". - There is no structure. - Everything they tell you during the interview process is a lie lol. - There's no mentorship program. - This is not a good learning environment. - Training an onboarding is none existent. - New hires have to facilitate their own training. - This company makes no attempts to relieve their employees of the stressful work environment. - They do not give positive feedback. You can tell most the people in management have never worked in a healthy, progressive work environment. - They do not take constructive criticism. - We get new chief officers every 2 years. - There's no stability. - They have repeatedly allowed customers to verbally abuse customer care reps and technicians. - Management will do nothing to intervene or protect them from irate customers. - Its really bad. Did I mention we're grossly underpaid? Do yourself a favor, don't apply. Don't respond. Don't take the interview. There are much better places to waste your time.

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