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      Lumen

      Azienda coinvolta

      Recensioni su Lumen

      Overall positive experience. No consistency within company - Recensione dipendente - Enterprise Account Manager presso Lumen

      2,0
      24 set 2025
      Enterprise account manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Competitive pay / Intelligent group of people to work with / Great partners within the tech space

      Svantaggi

      No "Teamwork, Trust, and Transparency" which the company preaches. Do not forget this is a large publicly traded company. They answer to the shareholders and do not care about you as a "cog" in the wheel. My most successful quarter in sales of my entire career was the quarter I was laid off (wave 4 of 5 - 6000+ total layoffs in the span of 6 months).

      avatar
      Risposta di Lumen
      9mo
      Thank you for sharing your feedback with us. We’re sorry to hear about your experience and your concerns around transparency, teamwork, and the impact of organizational changes. We know how important it is for employees to feel trusted and supported. At Lumen, We believe in showing up for each other every day, supporting a no-hero culture, and committing to the team's collective success. We appreciate your feedback, as it can help us improve, and wish you all the best with the next step in your career.

      Esplora altre recensioni su Lumen

      5,0
      24 giu 2026
      Project coordinator
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Easy to learn, manageable schedule, supportive management

      Svantaggi

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Risposta di Lumen
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      1,0
      3 lug 2026
      Solutions specialist - overlay sales
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Svantaggi

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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