Lumen

Recensioni su Lumen

Time wasted and voids of leadership - Recensione dipendente - Sales presso Lumen

1,0

2 ott 2025

Sales

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Very few pros to working for this company... flexibility with remote work was great, but contributed to a lack of human connection. A lot of the people who work at Lumen are absolutely awesome, but as the company started letting many of these people leave over the past 1-2 years, something didn't feel right.

Svantaggi

The culture isn't great, there's a lack of leadership, and the benefits have been a disappointment. It seems as if everyone is obsessed about making a number and subsequently answering to wall street. My boss intentionally got rid of me days before a multi-year anniversary so that I would be denied employer matched contributions to my retirement as well as the vast majority of an annual bonus. This boss never even bothered to meet me in person for over 8 months... Cameras are off on pretty much every call anyways, so if you want to feel like you're part of something, avoid Lumen at all costs.

Risposta di Lumen

8mo

Thank you for taking the time to write a review. We're sorry to hear about your experience. Lumen's investment in our people is essential to our success. With Dare to Lead skill-building we are building a courageous culture, that celebrates rumbling with vulnerability, living into our values, braving trust, and learning to rise. Developing these new skills supports and fosters our behaviors to help transform our culture at Lumen. Our Dare to Lead program is available to associates from leadership to individual contributor. We appreciate your feedback and wish you all the best as you continue on with your career.

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5,0

24 giu 2026

Project coordinator

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Easy to learn, manageable schedule, supportive management

Svantaggi

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

Risposta di Lumen

Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!

1,0

3 lug 2026

Solutions specialist - overlay sales

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

Svantaggi

Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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Lumen

Time wasted and voids of leadership - Recensione dipendente - Sales presso Lumen

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